Shipping policy
Thank you for supporting HARR-IS Amazing! Your handmade skincare is prepared with care. Here is what to expect when placing an order.
Order processing
Orders are processed within 3–5 business days after payment is received. Business days exclude weekends and holidays. Processing time is separate from time in transit.
Carriers and delivery
We ship with FedEx or USPS. Domestic delivery is estimated at 5–10 business days from the date of your order, including processing and transit. Delivery dates are estimates, not guarantees. Weather, holidays, and carrier delays may affect arrival times.
Shipping costs
Free shipping is available on purchases of $50 or more. For purchases below $50, please review the shipping charge shown at checkout before completing your order.
Tracking your order
Once your order ships, a shipping confirmation email will provide tracking information. Follow the tracking link for carrier updates. If you need help locating your tracking information or your shipment appears delayed, contact harrisamazing3@gmail.com with your order number.
Shipping address changes
Please check your shipping address carefully at checkout. To request an address change, email harrisamazing3@gmail.com within 12 hours of placing your order and include your order number and corrected address. Changes depend on the order's shipping status and cannot be guaranteed once a shipment is underway.
Refrigerated and temperature-sensitive products
We do not ship with cold packs. Please do not expect refrigerated or temperature-controlled delivery. Before ordering a product that requires refrigeration, contact harrisamazing3@gmail.com to confirm whether shipping is suitable for that product and your destination.
Retrieve your package promptly after delivery and follow the storage instructions on the product label. If a product arrives warm, leaking, damaged, or in a condition that concerns you, contact us promptly with your order number and photos before using it. Do not assume that chilling a product makes it safe to use or restores its original condition.
Delivery concerns and damaged items
If tracking shows delivered but you cannot find your package, check the delivery area and with household members or your building office, then contact the carrier and email us for assistance. Please inspect your order upon receipt and contact us immediately if an item is damaged, defective, or incorrect so we can evaluate the issue. Please refer to our refund policy for product concerns.
Questions?
Email harrisamazing3@gmail.com with your order number. Thank you for supporting our handmade skincare business. Enjoy and be blessed!